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Transforming Government: The Road to Agile and Customer-Centric Modernization

Transforming Government: The Road to Agile and Customer-Centric Modernization

The Federal government has been making significant strides in technology modernization, shifting its focus from addressing only the most critical needs to becoming more agile, customer-centric, and innovative. As government agencies transition from an era dominated by the necessity of migrating their data and applications to cloud-based platforms, mission leaders are now turning their attention to emerging technologies like data visualization, customer experience improvement, low-code software tools, and artificial intelligence (AI).

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Rob O'Keefe
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Arc Aspicio Reappraised at CMMI-Services Maturity Level 3

Arc Aspicio Reappraised at CMMI-Services Maturity Level 3

Arc Aspicio achieved its second Capability Maturity Model Integration Services (CMMI-SVC) Level 3 Certification on September 29, 2023. CMMI is a Model that is used to guide process improvement across projects, divisions, and organizations. Arc Aspicio uses CMMI, a process level improvement training and appraisal program recognized for Government and commercial clients, as an indicator of high-quality performance.

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Arc Aspicio
The Link Between Innovation and Collaboration

The Link Between Innovation and Collaboration

Intentional collaboration can be the difference between simply completing a task and using innovative ideas to drive long-lasting change. When people come together to share their insights and perspectives, Government agencies can thrive and instill a culture where leaders engage with and listen to employees. In turn, these environments lead to more commitment from employees, as well as better Government agency relationships that help promote working towards strong solutions.

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SILab
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Design Thinking Techniques to Enhance the Online Meeting Experience

Design Thinking Techniques to Enhance the Online Meeting Experience

According to the Harvard Business Review, the average worker has attended 13.5% more meetings since the COVID-19 pandemic, with many held online. Given the Federal government’s partial shift to remote work when feasible, it is increasingly important to consider how teams can enhance the effectiveness and engagement of online meetings.

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Arc Aspicio
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From Resistance to Acceptance: All Management is Change Management

From Resistance to Acceptance: All Management is Change Management

Effectively navigating organizational changes within Federal agencies requires understanding the unique dynamics of the Federal context, strong leadership communication, culture development and stakeholder engagement and collaboration. Continuous evaluation and proactive management of resistance to change is important.

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Arc Aspicio
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