Strategy Innovation Lab (SILab)
The SILab is a knowledge hub that accelerates innovative and sustainable solutions through methods, tools, thought leadership, events, and other resources to help our people, partners, and clients solve complex problems.
Our structured approach applies design-focused methods to quickly customize a strategy to a client’s core needs and define a roadmap for action. Our well documented methods are critical to addressing management, technical, and stakeholder challenges for our clients. Methods provide our teams with detailed, systematic processes, tools, templates, and techniques that lower risk and promote innovation. Please contact SILab@arcaspicio.com to learn more.
INNOVATION SERVICES
Innovation is ideas in action. At Arc Aspicio, we embrace taking action. We use our Strategy and Innovation Lab (SILab) to apply innovation methods that combine structured analysis with tools and approaches to stimulate creativity.
Design Thinking
Design Thinking is a human-centered approach to problem solving. Our project teams observe, collaborate, learn quickly, visualize ideas, and rapidly prototype to create innovate and impactful solutions. Our iterative five-phase approach provides a framework to create and deliver solutions that provide continuous value to the organization, its workforce, and its customers.
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Design+Data
Design+Data is a mindset, an approach, and a set of tools that help teams create solutions, experiment, and discover possibilities. Arc Aspicio’s Design Thinking approach provides the structure and process for applying the Design+Data method to Government clients. Our Design+Data Toolkit provides a suite of tools, activities, processes, and accelerators to address our client’s toughest challenges with a keen focus on data.
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Behavioral Science
Behavioral science aims to influence human behavior by recognizing how people make and act on decisions in context and then applying levers to change those behaviors to change outcomes. The scope of Arc Aspicio’s research, adoption, and application of behavioral science is investigating how to apply insights on human behavior to improve our Government client’s mission outcomes.
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Customer Experience (CX)
The sum of all interactions a customer has with an organization is Customer Experience (CX). It informs how the customer perceives the services they receive. Understanding a customer’s needs allows agencies to improve these interactions and build their trust. This helps an agency achieve its mission outcomes and provide better experiences to the citizens and stakeholders they serve. We improve CX by using a five-step Customer First approach.
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Remote and Hybrid Workforce Solutions
Federal executives need holistic, human-centered strategies to deliver mission results in a world where a hybrid workforce is the norm: one that relies on collaboration between geographically distributed employees with a variety of remote and on-site work arrangements. Arc Aspicio integrates capabilities in human capital, strategy, and technology to help agencies deliver enhanced mission results in the world of hybrid work.
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Innovation Toolkit
Our Innovation Toolkit includes activities, templates, and tools that we tailor to meet our client’s individual needs for each step of the process, such as Innovation Workshops, High Value Sprints, People Analytics, and Data Storytelling.
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INNOVATION INSIGHTS AND RESOURCES
Innovating the future of government. Subscribe to the Newsletter for a quarterly look at industry strategy and innovation in action, a toolbox of resources, and event and training updates.
