Insights / Action x

Contributors
Integration: The Glue Between Solutions and Mission Results

Integration: The Glue Between Solutions and Mission Results

When solving a problem for a Government or commercial client, consulting tends to focus on solutions. However, consultants do not spend enough time solving the problem—i.e., diagnosing the root causes of the problem and thinking about what it takes to get a solution fully operational. Will there be resistance to change? What are the risks? What are the unintended consequences of solving only one part of a problem? Consultants need to focus on results and overcoming all barriers and risks that prevent an innovative idea from coming to life.

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Behavioral Science – Using Behavioral Science to Effect Action

Behavioral Science – Using Behavioral Science to Effect Action

How do organizations encourage behavior change in their customers? Increasingly, they focus on customer experience, and as a consequence employ behavioral science methodologies. At the heart of behavioral science is the consideration of how an organization can make small investments that generate incremental savings/returns while considering both customers and organizational benefits. One example is Transportation Security Administration’s (TSA) Pre✓® and U.C. Customs and Border Protection’s Global Entry programs.

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Arc Aspicio
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Launching into #Action Through Strategy

Launching into #Action Through Strategy

As a new employee, your first company-wide meeting can make you nervous. This was how I felt.

Arc Aspicio’s recent Strategy Launch Day was so well planned and it involved participants so that I learned that I had nothing to worry about! The company treats each employee equally and equips even the newest joiners with the information and skills they need to have a meaningful experience

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